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FAQs

How much is shipping? 

FREE ninety-nine for orders being shipping in the USA; free shipping. There’s a small shipping fee for orders shipped outside of the USA.

What’s the shipping time for orders?

The standard payment processing time is 3-5 business days. 

The standard shipping time is 12-20 business days. I do my very best to expedite each order, however the standard times are listed above. 

Please note that our items are shipped from overseas locations straight from the manufacturer. Merchandise on your order(s) may ship separately depending on if the items were or were not created in the same manufacturer. 

We are not responsible for lost or stolen items if they have been confirmed delivered by the delivery company.  

Shipping directly to you:

Your order will ship directly to you from the manufacturer instead of shipping from the Kyle & Kale location. 

How do I track my order? 

Once your order ships, you will receive an order confirmation email with a tracking number attached; please allow 24 hours for your tracking number to show movement of your shipment. Please use that tracking number to track your shipment. Please note that some items ship separately; it is ok! You will be able to track all shipments.  

Sizing?

Our collection of clothing runs approximately one size smaller than the typical brands like Old Navy, Crazy 8, Gymboree, Children’s Place, etc. 

Please order one size up to be on the safe side. 

Clothing label?

Please note that our collection is labeled with overseas sizes on the clothing tag inside of the garments. For instance, inside of each garment, instead of seeing US sizing on the clothing label, you will see the overseas conversion size. See below:

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Clothing care?

Wash on gentle cycle. Lay flat to dry.

Contact:

For order questions, comments, and/or concerns please send an email to info@kyleandkale.com 

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